SEMACONNECT CHARGING INFRA PRIVATE LIMITED
LIMITED PRODUCT WARRANTY
This Limited Product Warranty (“WARRANTY”) applies to the SemaConnect Charging Station (“Station”) purchased from SemaConnect Charging Infra Private Limited (“SEMACONNECT”) or one of its authorized resellers and ultimately delivered to the Station Owner (“OWNER” or “YOU”).
Subject to the exclusions set forth below, SEMACONNECT warrants that the Station will be free from defects in materials and/or workmanship for the period of warranty purchased along with the product after the Station’s initial shipment from SemaConnect. Upon verification of a warranty claim, SEMACONNECT will at its discretion repair or replace the Station.
EXCLUSIONS FROM LIMITED PRODUCT WARRANTY
This Warranty does not apply to defect(s) resulting from any of the following:
- Alteration or modification made to the Station without written SEMACONNECT approval.
- Abuse, damage (including but not limited to physical damage from being struck by a vehicle), misapplication or Station usage beyond its intended purpose as set forth in SEMACONNECT documentation.
- Installation or relocation of the Station unless performed by SEMACONNECT or a SemaConnect authorized service provider.
- Improper site preparation or maintenance.
- Damage resulting from accidents, acts of nature or other causes beyond SEMACONNECT’s control.
- Use of software, interfaces or parts not provided by SEMACONNECT.
THIRD PARTY PRODUCTS SUPPLIED BY SEMACONNECT
- 3rd Party products supplied by SemaConnect may not have the same warranty terms as SemaConnect’ s own product. Such differences in product warranty will be specified with each quote.
OBTAINING WARRANTY SERVICE
To obtain warranty service you must obtain a return materials authorization number (“RMA#”) from SEMACONNECT by contacting Customer Service at +91 8068971240. After which SemaConnect will arrange for repair/replacement of the defective product under warranty.
A Station found to be out-of-warranty or otherwise ineligible for warranty service will be repaired or replaced at Owner’s request using SEMACONNECT’s standard charges and shipped back at Owners expense.
SEMACONNECT may choose to perform a Station repair at the Owner’s facility for expediency. At SEMACONNECT’s request, Owner agrees to provide access to a secure work area. On-site repairs are not available outside the United States.
As per the SLA agreement, products under warranty will be bought back to working condition or replaced within 7 – 10 working days after the request.
SEMACONNECT’s Options: You acknowledge that a replacement Station provided by SemaConnect under the Limited Product Warranty may be remanufactured or reconditioned or, if the exact Station is no longer manufactured by SEMACONNECT, a Station with substantially similar functionality (“Replacement Station”). Any Replacement Station so furnished will be warranted for the remainder of the original Warranty Period or ninety (90) days from the date of delivery of such Replacement Station, whichever is greater. Should SEMACONNECT be unable to repair or replace the Station, SEMACONNECT will refund the purchase price of the Station.
You are responsible for the proper installation
Third Party Products: The above Limited Warranty is exclusive of products manufactured by third parties (“Third Party Products”). If such third-party manufacturers provide a separate warranty with respect to the Third-Party Product, SEMACONNECT will include such warranty in the packaging of the Station.
THE LIMITED WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTY, WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. THERE ARE NO OTHER WARRANTIES PROVIDED UNDER THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF DESIGN, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF SEMACONNECT OR RESELLER HAS BEEN INFORMED OF SUCH PURPOSE) OR AGAINST INFRINGEMENT.
NO AGENT OF SEMACONNECT IS AUTHORIZED TO ALTER OR EXCEED THE WARRANTY OBLIGATIONS OF SEMACONNECT.
SEMACONNECT SPECIFICALLY DOES NOT WARRANT THAT ANY SOFTWARE WILL BE ERROR FREE OR WILL OPERATE WITHOUT INTERRUPTION.
THE REMEDIES IN THIS LIMITED PRODUCT WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
LIMITATIONS OF LIABILITY
You acknowledge and agree that the consideration which you paid to SEMACONNECT or one of its authorized resellers does not include any consideration by SEMACONNECT or one of its authorized resellers of the risk of consequential, indirect or incidental damages which may arise in connection with your use of, or inability to use, the Station. THUS, SEMACONNECT OR ONE OF ITS AUTHORIZED RESELLERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST BUSINESS, LOST DATA, LOSS OF USE, OR COST OF COVER INCURRED BY YOU ARISING OUT OF OR RELATED TO YOUR PURCHASE OR USE OF, OR INABILITY TO USE, THIS STATION OR THE SERVICES, UNDER ANY THEORY OF LIABILITY, WHETHER IN AN ACTION IN CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL OR EQUITABLE THEORY, EVEN IF SEMACONNECT KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, THE CUMULATIVE LIABILITY OF SEMACONNECT OR ONE OF ITS AUTHORIZED RESELLERS FOR ALL CLAIMS WHATSOEVER RELATED TO THIS STATION OR THE SERVICE WILL NOT EXCEED THE PRICE YOU PAID FOR THIS STATION.
THE LIMITATIONS SET FORTH HEREIN ARE INTENDED TO LIMIT THE LIABILITY OF SEMACONNECT AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
THIS LIMITED PRODUCT WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
This Limited Product Warranty is valid within India only.
This Warranty shall be governed by and construed in accordance with the laws of the Indian Government, exclusive of its conflict of laws principles.
This Warranty is the entire and exclusive agreement between you and SEMACONNECT with respect to its subject matter, and any modification or waiver of any provision of this statement is not effective unless expressly set forth in writing by an authorized representative of SEMACONNECT.
This Warranty may be transferred during the warranty period if the current Owner transfers ownership of the Station and records the transfer with SemaConnect. The Station must be registered by both the previous and new Owner in order to affect the transfer of limited warranty.
All inquiries or claims made under this Warranty must be sent to SEMACONNECT’s address as follows:
SemaConnect Charging Infra Private Limited
1307, Sigma Chambers,
Jeevan Bhima Nagar main road,
HAL 3rd Stage,
Bangalore – 560075
Phone: 080 – 68971240